Shipping policy

At Desert Stores Official, we are committed to delivering your orders quickly, securely, and reliably. Please review our shipping terms below.

📦 Shipping Regions

We currently ship to the following countries:

  • United Arab Emirates (UAE)

  • Kingdom of Saudi Arabia (KSA)

🚚 Order Processing Time

  • Orders are processed within 1–2 business days

  • Orders placed on weekends or public holidays will be processed the next business day

📍 Estimated Delivery Times

Location Estimated Delivery Time
UAE 1–3 business days
KSA 3–5 business days

Note: Delivery times may vary depending on your exact location and courier service availability.

💳 Shipping Charges

  • UAE: AED 15 (🚚 Free shipping on orders over AED 150)

  • KSA: SAR 20 (🚚 Free shipping on orders over SAR 200)

Final shipping charges will be calculated at checkout.

🧾 Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number, so you can monitor your delivery status in real time.

🛑 Delays & Exceptions

While we strive for on-time delivery, certain circumstances may cause delays, such as:

  • Customs clearance procedures

  • Severe weather conditions or public holidays

  • Unexpected courier service disruptions

We appreciate your understanding during such situations.

📨 Incorrect Shipping Address

Please ensure that all shipping details are correct at checkout.
Desert Stores Official is not responsible for delays or lost packages due to incomplete or incorrect addresses.

📩 Need Help?

If you have any questions or haven’t received your order within the expected timeframe, feel free to reach out to us:

📧 Email: desertstoresofficial@gmail.com
📍 Based in: United Arab Emirates & Saudi Arabia